SigniPi Privacy Policy

SigniPi is a digital signage platform operated by Carpathian Technologies, LLC ("Carpathian," "we," or "us"). We take your privacy very seriously. How we handle information we learn about you depends upon what you do when using the SigniPi website located at signipi.com ("Site") or the digital signage platform and services offered through the Site (collectively, the "Services"). We strive to ensure that all choices you ("you," "user," or "users") make while using our Services are as transparent as possible, and we hold the security of your personal information as a top priority. This policy ("Privacy Policy") covers personally identifiable information and other data that you provide us through your use of SigniPi's digital signage platform. Any information provided outside of these terms is not covered by this Privacy Policy. This document explains what information is collected, how that information is used and shared, how the information is protected, and how you can control your privacy while using our Services. We reserve the right to update this Privacy Policy at any time and will post updates on our website.

Information SigniPi Collects

In operating the SigniPi digital signage platform, Carpathian may collect both Personal Information and non-Personal Information. Personal Information is data that can be directly or indirectly linked back to you ("Personal Information"). Non-Personal Information is data that, on its own, does not identify an individual.

Account Information You Provide

When you create a SigniPi account, you provide Personal Information including your username, email address, first and last name, phone number (optional), and billing information for paid plans. If you are referred by another user, we may link your account to the referrer's account for reward purposes.

Digital Signage Content

SigniPi stores and processes the digital content you upload for your displays, including images, videos, PDFs, presentations, and multimedia files. We also store display names, descriptions, settings, and configuration data for your digital signage displays. Content is associated with your account and stored securely on our servers.

Usage and Activity Data

We collect information about how you use SigniPi, including screen connection activity, display performance metrics, file upload and access patterns, and platform usage statistics. This includes the number of screens connected to your displays, view counts, and storage usage for billing and optimization purposes.

Information Automatically Collected

Like many modern web platforms, SigniPi automatically collects information as you use our Services. This includes your IP address, browser type, operating system, device information, session data, and access logs including timestamps, response times, and page paths. For digital signage displays, we collect screen connection data, display authentication logs, and performance metrics. We also track geographic information (country, region, city) for analytics and security purposes. This data helps us analyze platform usage, manage our Services, optimize display performance, and ensure security.

Cookies: Cookies are small data files that may be stored on your device and typically contain an anonymous unique identifier. They do not personally identify you but help us enhance security, customize content, store login details, and improve the overall functionality of our Services. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect your experience.

Third Party Analytics: We use third-party analytics providers (such as Google Analytics) to understand how our Services are used. These providers may use cookies to collect information such as how frequently users visit our Site, which pages they view, and what sites they visited before ours. The data collected is used solely to improve our Services.

How We Use Your Data

The information you provide helps us to:

• Create and manage your SigniPi account and digital signage displays
• Process and store your digital content for display on connected screens
• Authenticate and manage connections between displays and screens
• Monitor and optimize display performance and content delivery
• Calculate storage usage and screen limits for billing purposes
• Process payments for premium plans and upgrades
• Provide customer service and technical support
• Communicate important changes, updates, and security notifications
• Analyze platform usage to improve our digital signage services
• Detect and prevent fraud, abuse, and security threats
• Comply with legal obligations and enforce our Terms of Service
• Process referral programs and reward qualifying users

How We May Share Your Information

Sharing of Personal Information

SigniPi does not sell, rent, or distribute your Personal Information or digital content to third parties, except as needed to provide our digital signage services. Your uploaded content remains private and is only displayed through the screens you authorize. We may share your information in the following cases:

• Content Display: Your digital content is displayed only on screens that you authenticate and authorize through your SigniPi account.
• Service Providers: We may share information with trusted service providers who assist with payment processing (Stripe), cloud storage, content delivery, and platform maintenance. These providers are contractually obligated to protect your information and use it only for SigniPi services.
• Legal Requirements: We may disclose information when required by law, to comply with legal processes, enforce our Terms of Service, protect our rights and users' safety, or respond to lawful requests from authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred, provided the recipient agrees to honor this Privacy Policy and continue operating SigniPi services.
• With Your Consent: We may share information when you provide explicit permission or as reasonably inferred from your use of SigniPi features.

Sharing of Non-Personal Information and Aggregate Data

We may share non-Personal Information and aggregated data with third parties for purposes such as research, reporting, and advertising. This data does not identify individual users.

How We Protect Your Data

SigniPi employs multiple layers of security to protect your data and digital content. All data transmission uses SSL/TLS encryption, and your content is stored on secure cloud servers with access controls and monitoring. User passwords are hashed using industry-standard methods, and we implement rate limiting, CSRF protection, and activity logging to prevent unauthorized access. Display authentication uses secure codes and session management to ensure only authorized screens can access your content.

While we implement comprehensive security measures, no system is completely impenetrable. We cannot guarantee absolute security and you transmit information at your own risk. By using SigniPi, you consent to receive electronic communications regarding security, privacy, and service matters. Should a data breach occur that affects your account, we will notify you via email with details about the incident and recommended actions.

How You Can Control Your Information

Through your SigniPi account dashboard, you can review, update, and manage your personal information, display content, and account settings. You can delete uploaded files, modify display configurations, and update your profile information at any time. For account deletion or data export requests, contact us at info@carpathian.ai. You may opt out of promotional emails by clicking "unsubscribe" in any communication, though we may still send essential service notifications and security alerts.

When you delete content or displays, they are removed from active service but may be retained in backup systems for a limited time for recovery purposes. We may retain certain data as required by law, for fraud prevention, or for legitimate business purposes even after account deletion. Complete removal from all backup systems may take additional time to process.

Third-Party Links and Integrations

SigniPi may contain links to external websites or integrate with third-party services for enhanced functionality. Carpathian is not responsible for the privacy practices or content of these external sites or services. We encourage you to review the privacy policies of any third-party sites or services you access through SigniPi.

Children's Privacy

SigniPi is not directed toward individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you become aware that a child under 13 has provided Personal Information to SigniPi, please contact us immediately so that we can take appropriate action to remove such information.

International Data Transfers

SigniPi's systems are based and operated in the United States. By using our Services, you consent to the transfer and processing of your data in the United States. If you are accessing SigniPi from outside the United States, please be aware that data protection laws in your country may differ from those in the United States.

Changes and Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We encourage you to check this page periodically for the latest information. If we make material changes, we will notify you by posting the updated Privacy Policy on SigniPi and, where appropriate, via email to your registered address.

Contact Us

We welcome your questions and feedback regarding this Privacy Policy or SigniPi's privacy practices. If you have any concerns, please contact us:

• Email: info@carpathian.ai
• Platform: SigniPi (signipi.com)
• Company: Carpathian Technologies, LLC